Connect with the Office of the CEO
Dr. Tiffany M. Darby, Director of Strategy & Operations to the CEO
Provides executive level support to the CEO, coordinates and leads CEO's special projects, strategic priorities & initiatives, responsible for oversight of the CEO office staff.
| Office: 216.838.0022
Shirrell R. Greene, MA, Director
of Customer Experience
Oversees, manages and collaborates with
district departments on Customer Experiences that are important to the culture
of the organization including: CMSD Welcome Center, Communicate with
HEART, Customer Care Center , Ombudsman’s Office, Web Based / Social Media Entry
Points, and new initiatives related to the overall Customer Experience.
| Office: 216.838.0028
Marcy Levy Shankman, Ph.D., Leadership Coach & Strategist to the CEO
Provides individual leadership coaching to the Chiefs. Also, offers support and leadership training to increase team effectiveness for the Senior Leadership Team and Chiefs.
| Office: 216.838.0026
Leo Serrano, Executive Director of the Office of Institutional Advancement
Email | Office:216.838.0025
Holly L. Reed
, Executive Assistant to the CEO
Provides administrative support to the CEO, manages scheduling and coordinates calendar requests.Email
| Office: 216.838.0097
Krista Evans , Administrative Assistant to the CEO
Provides administrative support to the Chief Executive Office and assists with CEO special initiatives/projects.
Email | Office: 216.838.0023
We are also providing some links below to help direct you to the area which may also help expedite a response from a representative from the district: